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Inside the lab / myTokn
A little less waiting. A lot more clarity.
A hospital token product designed around the patient’s day. Book before leaving home, follow your place, and know your next step.
Explore the conceptPatient experience
Your visitIllustrative interface · Sample data
Your visitYOUR PLACE IN LINEA-042Cardiology · Today
Ahead of you4 people
Now servingA-038
Your place is saved.
Product thinking
The problem
A hospital visit begins with uncertainty: when to leave, where to wait, and whether your turn is close.
The direction
Bring token booking, queue progress and payment into a patient journey that is easy to follow.
The design question
How do we give people useful information without suggesting that a changing clinical schedule is an exact appointment?
A closer look / Interactive concept
Less uncertainty. At every step.
Explore the patient journey we’re designing. The aim is simple: make the next step clear without another call to the front desk.
This is an illustrative walkthrough with sample data. It does not create a booking, take payment, or send a notification.
myTokn / Concept preview
STEP 01 OF 03
Choose a visit
A clear starting point for your hospital visit.
DepartmentCardiology
VisitToday
Session starts11:30
Illustrative data · Product in development1 / 3
The problem behind the product
A calmer front desk.
A clearer day.
A queue nobody can see the end of. A number called that nobody hears. These small frictions are where the idea for myTokn begins.
Before / The waiting roomAfter / The ambition
Drag to compare · Use arrow keys when focusedIllustrative scenario, not measured results
An idea worth talking about
Working on a similar problem?
myTokn is in development, not a publicly available service. Tell us about your workflow or explore a custom build with the studio.